As soon as we have assessed the damage to your glasses we will email you the following:
What happens next...
You will shortly receive a reply to your enquiry. It will include:
If you are happy with the estimate and wish to proceed, simply print the ‘Spectacle Repair Request’ form, fill in all the required details and send it to us with your glasses. (Our address details and postage options are on the form).
Upon receipt we will:
Once we receive your payment we will return your glasses by:
*We do not accept liability for any loss or damage that may occur during transit when we are requested to use 1st Class Mail.
To aid us in assessing your repair, it is helpful (but not essential) if you are able to include a picture of the damage.
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