TRADE SERVICES

Trade Services

Spec-Care Ltd. provides the technical support for your professional clinic.

Setting up a trade account with Spec-Care is easy. Simply complete the quick account registration form and we will get in touch to confirm your account details.

Spec-Care Ltd does not operate a direct to consumer spectacle lens service or operate any affiliated businesses providing spectacle sales.

We are your technicians, supporting your practice and all services available are listed on this website. We do have a Consumer Repairs pricing structure. This will help you in the pricing of your repairs service provided through us and we generally recommend making provision for inward postage.

 

Our services include:

NEW SERVICE

Direct to PX

Our ‘Direct to PX’ service is perfect when we are needing to socially distance. Just fill out the form below and send it with the repair.

We will still process the order in accordance with your account terms and when complete, the spectacles will be sent by signature post directly to your customer.

We do not include any invoicing or marketing details with the frames and we will never use the details provided to contact the customer directly.

We do include a quality assurance card with the repair and in the event of a warranty issue, we are happy to honour the warranty by PX return to us or via the practice.

Trade Account Registration

Use practice address for billing

NEG Member*


SPECS Member**






Payment and Billing

Payments can be made through group billing agreement or by the following methods.

1. Direct Debit (30 days credit from invoice date)
2. Telephone or e-invoice card payment
3. Proforma bank transfer

Unsure about group billing agreement?

Simply complete the billing address field on the registration form and we will check.

Details of billing and services will follow your registration. We manually verify all new accounts so please be allow 24 hours for our reply.

*National Eyecare Group account holders

If you are a member of the National Eyecare Group, you will receive a discount when billed through them. You must clearly state your NEG account number on every service request.

**SightCare SPECS scheme members

If you are a member of the SPECS scheme, you will receive a discount when billed through SightCare. You must clearly state your SCS account number on every service request.


NHS

NHS and NHS trusts accounts welcome, we can work with you and the procurements department to get your account running quickly.

‘Direct to PX’ Form

Once repaired the spectacles will be sent by signature post directly to your customer.

Service Request Form

To start a repair or modification order, simply download, print and complete our ‘Service Request’ form.

Fillable PDF’s: Simply download, fill, save and print.

Trade Contact Form

If you require more order pads and address labels, please request them via this form.

You can also ask a service question or upload a picture to support a repair or modification enquiry. We will get back to you as soon as possible with our assessment.

We work on your behalf to meet your customer’s expectations and we welcome your contact to discuss our services. Our friendly and professional team will take personal charge of your request.

Select your request(s)...

Progress an order

Copy Invoice

Price list

Order pad

Address Labels

 

Spec-Care Ltd.

Unit 8 Kingfisher Court
Pinhoe Trading Estate
Venny Bridge
Exeter
Devon
EX4 8JN

+44 (0) 1392 460806

Opening Times

Monday
7am to 3pm
Tuesday
7am to 3pm
Wednesday
7am to 3pm
Thursday
7am to 3pm
Friday
7am to 3pm

Saturday
Closed
Sunday
Closed

Spec-Care Ltd.

Unit 8 Kingfisher Court
Pinhoe Trading Estate
Venny Bridge
Exeter
Devon
EX4 8JN

+44 (0) 1392 460806

Opening Times

Monday to Friday
7am - 3pm

Saturday to Sunday
Closed

Spec-Care Ltd.
Unit 8 Kingfisher Court, Pinhoe Trading Estate, Venny Bridge, Exeter, Devon. EX4 8JN
UK +44 (0)1392 460806

Opening Times
Mon-Friday: 7am - 3pm
Sat-Sunday: Closed

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