GLASSES REPAIR SERVICE
Public Repairs
Four Step Repair Service
Fill in the form below.
We will reply with a no obligation repair estimate and attach a glasses repair request form.
If you do not require a quote, go straight to our fast track download form.
Sending to us.
If you’re happy with the estimate simply complete and print the repair request form & send it to us with your broken glasses.
Payment.
We will normally complete the repair within 2 working days from receipt of your glasses.
When complete, we will send you notification by e-invoice. The link takes you to PayPal secure payments terminal. If you don’t have a PayPal account, you will be able to pay easily by credit/debit card. We can accept payment via phone if preferred.
Enjoy your repaired glasses!
We’ll securely package & send your glasses by courier to your preferred delivery address.
FAQ
Can my glasses be repaired?
In most cases yes. We repair most spectacle materials and offer alternatives if this is not possible.
My plastic glasses look dull and faded?
Your glasses may be affected by detergents or hand sanitiser. This often gives them a chalk-like appearance. We can polish the material and restore the shine.
Do Spec-Care replace lenses?
We do not replace lenses. Spec-Care recommends you have lenses replaced by a registered practitioner.
Delivery
Delivery is normally by Courier or Royal Mail Signed service unless an alternative is expressly requested by the sender.
Spec-Care does not accept responsibility or liability for any items delayed in transit or extended delivery terms by the carrier due to geographical delivery location or events beyond our control.
Spec-Care reserves the right to choose its preferred carrier.
For extra peace of mind, you can choose our added insurance delivery option. This service is normally a next working day delivery, and we insure the package for loss or damage to a maximum like for like replacement of £500.
Refunds & Cancellations
Spec-Care will contact you with full costing before payment is made. This is normally by e-invoice notification.
You have the right to cancel the service at any time before full payment has been made. Should you cancel the service we will return your spectacles by the regular shipping method. A carriage and handling charge of £9.50 will apply.
Refunds will only be issued by the original payment method.
Glasses Repair Service
We are the only UK glasses repair centre who are dedicated to the fitting, repairing, and reconditioning of glasses. Trusted by the optical trade for over 20 years, we work directly with independent opticians and the public to keep your eyewear looking and fitting great.
From sourcing original parts to using micro-weld technology to fully restore the function of the original parts, our experienced and skilled technicians put the care of your spectacles first. We are committed to providing you with a quick and professional service.
Do we fit new prescription lenses? Sorry, that’s not us, we recommend you have your eyecare provided by a registered practitioner.
Repair Estimate Request
A professional and reliable frame repair service remains at the heart of our company.
We use a combination of modern and traditional techniques to repair most frame types on the market today.
Reassembly and Professional Cleaning
From £29.50 (+£9.50 for added insurance option)
Minor frame repairs cover spectacles that are not broken or snapped but require reassembly or professional cleaning.
Examples:
- Nose pad has fallen off
- Screw has snapped or been lost
- Lens has fallen out
- Plastic frame requires re-polishing
- Metal frame requires reconditioning
Repairs
From £39.50 (+£9.50 for added insurance)
Includes plastic or metal frames that have a physical break and require a repair or replacement of a missing part. Includes repairs to rimless and titanium frames.
This service includes professional cleaning.
Examples:
- Snapped arm or rim
- Broken bridge
- Requires a replacement part
- Laser weld repair
- Re-bonding of plastics
After the work is complete your spectacles will be fully reconditioned and returned to you in the best possible condition.
All prices include VAT and postage.
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Fast Track Your Order
You can speed things up by skipping the wait for our repair estimate. Simply download the ‘glasses repair request’ directlty below. Print and complete the form. Send it to us, along with your broken glasses to the address on the form.
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