PUBLIC
REPAIRS

Glasses Repair Service

From premium brands such as Stepper, Silhouette and Cartier to the much-loved favourite glasses. Spec-Care utilises extensive stocks and laser weld technology to provide our clients with a reliable service that you can have confidence in.

From sourcing original parts to using micro-weld technology to fully restore the function of the original parts, our experienced and skilled technicians put the care of your spectacles first. We are committed to providing you with a quick and professional service.

Public Repairs

Simple 4 Step Repair Service

Fill in the form below.

We will reply with a no obligation repair estimate and attach a glasses repair request form.

Post your glasses & repair request form.

If you’re happy with the estimate simply complete and print the repair request form & send it to us with your broken glasses.

Make your payment.

We will normally complete the repair within 2 working days from receipt of your glasses.

When complete, we will send you notification by e-invoice. The link takes you to PayPal secure payments terminal. If you don’t have a PayPal account you will be able to pay easily by credit/debit card. We are able to accept payment via phone if preferred.

Enjoy your repaired glasses!

We’ll securely package & send your glasses by courier to your preferred delivery address.

Delivery

Delivery is normally by Royal Mail Signed For service unless an alternative is requested or the delivery address falls outside of the geographical boundaries of the preferred carrier.

Spec-Care does not accept responsibility or liability for any items delayed in transit or extended delivery terms by the carrier due to geographical delivery location.

Spec-Care reserves the right to choose its preferred carrier.

Refunds & Cancellations

Spec-Care will contact you before requesting any payment to confirm the cost and method of repair.

You have the right to cancel the service at any time before full payment has been made. Should you cancel the service we will return your spectacles by the regular shipping method. A carriage and handling charge of £9.50 will apply.

Refunds will only be issued by the original payment method.

Repair Estimate Form

    Reassembly and Professional CleaningSolder WorkRimless Frame RepairTitanium Frame Repair

     

    A professional and reliable frame repair service remains at the heart of our company.

    We use a combination of modern and traditional techniques to repair most frame types on the market today.

    Reassembly and Professional Cleaning

    Reassembly and Professional Cleaning

    From £29.50

    Minor frame repairs cover spectacles that are not broken or snapped but require reassembly or professional cleaning.

    Examples:

    • Nose pad has fallen off
    • Screw has snapped or been lost
    • Lens has fallen out
    • Plastic frame requires re-polishing
    • Metal frame requires reconditioning
    Repairs

    Repairs

    From £39.50 (+£2.50 for added insurance)

    Includes plastic or metal frames that have a physical break and require a repair or replacement of a missing part. Includes repairs to rimless and titanium frames.

    This service includes professional cleaning.

    Examples:

    • Snapped arm or rim
    • Broken bridge
    • Requires a replacement part
    • Laser weld repair
    • Re-bonding of plastics

    After the work is complete your spectacles will be fully reconditioned and returned to you in the best possible condition.

    All prices include VAT and postage.

    Fast Track Your Order

    You can speed things up by skipping the wait for our repair estimate. Simply download the ‘glasses repair request’ directlty below. Print and complete the form. Send it to us, along with your broken glasses to the address on the form.

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