TRADE SERVICES
Trade Services
Spec-Care Ltd. provides the technical frame support and advice to your professional clinic.
Setting up a trade account with Spec-Care is easy. Simply complete the quick account registration form and we will get in touch to confirm your account details.
Choose your preferred settlement option. Group billing to NHS procurement is easy with Spec-Care. If you are not part of either of these systems, we offer proforma settlement for occasional account use and direct debit for more regular use. Please bare in mind that we will only dispatch work on proforma terms when the invoice has been settled whereas direct debit offers the advantage of 30 days credit, invoice discount and no dispatch delays.
Spec-Care Ltd does not operate a direct to consumer spectacle lens service or operate any affiliated businesses providing consumer spectacle sales.
We are your technicians, supporting your practice and all services available are listed on this website. We do have a Consumer Repairs pricing structure. This will help you in the pricing of your repairs service provided through us and we generally recommend making provision for inward postage.
Our services include:
NEW SERVICE
Direct to PX
Our ‘Direct to PX’ service is perfect when we are needing to socially distance. Just fill out the form below and send it with the repair.
We will still process the order in accordance with your account terms and when complete, the spectacles will be sent by signature post directly to your customer.
We do not include any invoicing or marketing details with the frames and we will never use the details provided to contact the customer directly.
We do include a quality assurance card with the repair and in the event of a warranty issue, we are happy to honour the warranty by PX return to us or via the practice.
Trade Account Registration
‘Direct to PX’ Form
Once repaired the spectacles will be sent by signature post directly to your customer.
Service Request Form
To start a repair or modification order, simply download, print and complete our ‘Service Request’ form.
Order Ptosis Props
Download to order your Ptosis Props.
Fillable PDF’s: Simply download, fill, save and print.
Trade Contact Form
If you require more order pads and address labels, please request them via this form.
You can also ask a service question or upload a picture to support a repair or modification enquiry. We will get back to you as soon as possible with our assessment.
We work on your behalf to meet your customer’s expectations and we welcome your contact to discuss our services. Our friendly and professional team will take personal charge of your request.