Privacy Policy

V.20180601

 

This privacy policy sets out how Spec-Care Ltd uses and protects any information that you give Spec-Care Ltd when you use this website.

Spec-Care Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Spec-Care Ltd may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

 

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and to allow our users to access the Erin’s World website and use all the available features

 

Information Collection and Use

We do not store credit card details, nor do we share customer details with any 3rd parties. All Payment and transaction information is handled by SagePay – you can read their policy terms here

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address (“Personal Information”). This information is used only for invoicing, payment, shipping products and updating customers on their orders.

 

Purchases

If you wish to purchase any product or service made available through our website (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. The data is then removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. However, we only use service providers that comply with the EU GDPR legislation.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the information, including Personal Information, to United Kingdom and processes it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to this.

 

Log Data

We collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

 

Communications

We use Social Media to update our customers of the new services and products that we have on offer.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@erinsworld.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

 

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

 

Spec-Care Ltd
Unit 8, Kingfisher Court
Pinhoe Trading Estate
Venny Bridge
Pinhoe
Exeter
Devon
EX4 8JN
United Kingdom.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Spec-Care Ltd.

Unit 8 Kingfisher Court
Pinhoe Trading Estate
Venny Bridge
Exeter
Devon
EX4 8JN

+44 (0) 1392 460806

Opening Times

Monday
7am to 5pm
Tuesday
7am to 5pm
Wednesday
7am to 5pm
Thursday
7am to 5pm
Friday
7am to 5pm

Saturday
Closed
Sunday
Closed

Spec-Care Ltd.

Unit 8 Kingfisher Court
Pinhoe Trading Estate
Venny Bridge
Exeter
Devon
EX4 8JN

+44 (0) 1392 460806

Opening Times

Monday to Friday
7am - 5pm

Saturday to Sunday
Closed

Spec-Care Ltd.
Unit 8 Kingfisher Court, Pinhoe Trading Estate, Venny Bridge, Exeter, Devon. EX4 8JN
UK +44 (0)1392 460806

Opening Times
Mon-Friday: 7am - 5pm
Sat-Sunday: Closed

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